Privacy Policy

1. Introduction

Resilience Project ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

When you use our website and services, we may collect information you voluntarily provide, including:

• Contact form submissions (name, email, subject, message)
• Service execution inputs and parameters
• Feedback, comments, or inquiries you submit
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain technical information:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• IP address (not stored in personally identifiable form)
• Device information and identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may include:

• Session cookies (temporary, deleted when you close your browser)
• Persistent cookies (remain on your device for specified periods)
• Analytics cookies (to understand how you use our services)

You can control cookie preferences through your browser settings. Disabling cookies may affect functionality.

3. How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to your service requests and inquiries
• Providing, maintaining, and improving our services
• Sending transactional communications (service confirmations, updates)
• Analyzing usage patterns to enhance user experience
• Detecting and preventing fraud or security issues
• Complying with legal obligations and regulations
• Aggregating data for statistical and research purposes (anonymized)

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering services. These providers are contractually obligated to maintain confidentiality and use your information only for the purposes we specify.

4.2 Contact Form Submissions

When you submit the contact form, your information is transmitted to our backend system at backend.jamesscott.tech for processing and response purposes. This transmission is conducted securely.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

If our company is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for data transmission
• Secure backend infrastructure
• Access controls and authentication mechanisms
• Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods may vary based on:

• The nature of the information
• Legal and regulatory requirements
• Our business needs

You may request deletion of your information by contacting us, subject to legal and operational requirements.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, review, and request correction of your personal information. Contact us using the information provided below.

7.2 Deletion Requests

You may request deletion of your information, subject to legal obligations and operational requirements. We will respond to deletion requests within 30 days.

7.3 Opt-Out

You may opt out of receiving transactional communications by following the unsubscribe instructions in any email we send. Note that opting out of transactional communications may affect your ability to use certain services.

7.4 Cookie Control

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our contact form on the website.

We are committed to working with you to resolve any privacy concerns. We will respond to all inquiries within 30 days.

13. Compliance

This Privacy Policy complies with applicable data protection regulations, including GDPR, CCPA, and other relevant privacy laws. We are committed to maintaining the highest standards of data protection and privacy.